Privacy Policy

At HMKC Refrigerators, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, phone number, email address.
  • Payment Information: Credit/debit card details, billing address.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Maintain Our Services: Including processing your transactions, managing your requests, and responding to your inquiries.
  • To Improve Our Services: Analyzing how our services are used to enhance and improve our offerings.
  • To Communicate with You: Sending you updates, notifications, and information related to your service requests.
  • For Marketing Purposes: Sending promotional materials and newsletters, where you have agreed to receive such information.
  • To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with:

  • Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
  • Legal Requirements: When required by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request correction of any information you believe is inaccurate.
  • Erasure: The right to request deletion of your personal data, under certain conditions.
  • Restriction of Processing: The right to request restriction of processing your personal data, under certain conditions.
  • Objection to Processing: The right to object to our processing of your personal data, under certain conditions.
  • Data Portability: The right to request transfer of the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the contact information provided below.

Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that are stored on your device.

  • Types of Cookies We Use:
    • Session Cookies: Used to operate our website.
    • Preference Cookies: Used to remember your preferences and various settings.
    • Security Cookies: Used for security purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.